An annual IT support contract that provides peace of mind in the event that something goes wrong with your IT. We charge based on the number and type of items you want protected and when they fail, we will repair or provide a temporary replacement to get you back up and working again. Your only extra charge is for parts or replacement equipment if the item cannot be repaired, our time is covered.
This includes all the benefits of “fix on fail” coupled to regular scheduled site visits by an engineer. We undertake preventative maintenance (applying updates, patches etc.) plus we handle your change requests; meaning that you don’t have to allocate this responsibility to a member of staff.